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How napi169 Handles Your Personal Data

When you open an account with us or connect your DANA, OVO, or GoPay wallet, you share information we take seriously.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteCookie and session controlsIndonesia-relevant jurisdiction notes
napi169 How napi169 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Keep Your Information Secure

Encrypted Wallet Connections

When you link DANA, OVO, or GoPay, the connection is encrypted end-to-end. We store wallet references, not full credentials, so your e-wallet PIN never passes through our servers.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit most. You can review and clear these via your browser settings at any time.

Retention and Deletion

Active account data is held while your account is open. After a closure request, non-essential personal data is removed within our standard retention window; transaction logs may be kept longer where legally required.

Who to Contact for Changes

For corrections, data access requests, or objections to how we process your information, reach our support team via live chat or email. We handle privacy requests separately from general account queries.

PRIVACY CONTACT

Reach Us About Your Privacy

Live Chat Support Start a live chat from inside your account dashboard to ask about data access, wallet privacy queries, or to flag a concern about how your information is being used.
Email Data Request Send a written data request or deletion query to our support email. We respond to privacy-related emails within our standard support window — check the contact page for the address.
Account Settings Path Inside your account, navigate to Settings then Privacy Controls to review what data is stored, update your communication preferences, or disconnect a linked e-wallet.

Common Questions About Your Privacy

We collect your name, email, phone number, and the e-wallet details you link — DANA, OVO, or GoPay. Device type and session logs are also recorded for security and account verification purposes.

Yes. Submit a data access request through live chat or our support email. We will compile and share the personal data tied to your account within a reasonable timeframe after verifying your identity.

We do not sell your data. We share only what is necessary with payment processors handling DANA, OVO, and GoPay transactions, and those partners are bound by data-processing agreements we enforce.

Go to Settings then Privacy Controls inside your account, or contact support directly. Non-essential data is removed after your request is verified; some transaction records are kept where local law requires it.

We use session cookies to maintain your login state and analytics cookies to see which sections of the lobby are visited most. You can manage or clear cookies through your browser settings without affecting your account.

This policy applies to your account wherever you access it, subject to local law and eligible regions. For players in Denpasar or elsewhere in Indonesia, data rights depend on what local regulations permit at the time of your request.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.